Innovation / Design Strategy / Brand Experience
Innovation | Brand Design Language | Design Assessments | Process Improvement | Cultural Shifting |
Human factors/usability testing of medical devices not only makes the product better by designing with the user as the focal point it is also an FDA requirement as part of the 510(k) or PMA submission.
If you are responsible for getting a medical device ready for market we have extensive experience in this area and have prepared a presentation to educate on how we can help your company and product. For further information or questions on our Usability Testing processes please contact Intersection-Inc.or direct contact Milt Halsted at 949-533-9352.
To create a premium service to help you meet your Usability and Usability Testing / cmc / IFU requirements, Intersection has put together the most experienced team of experts in California to address your needs. Our group is led by Dr. Joely Gardner, widely known in Human Factors & Usability Testing services (See link to her recent presentation on IFU Testing: http://www.thedesignacademy.com/#!joely-gardner-article/ip8). Dr. Gardner has a Certificate in Project Management and is a licensed psychologist and a Fellow and Diplomate in the American Board of Medical Psychotherapists & Psychodiagnosticians. She has performed extensive usability testing and voice of customer research projects for companies such as Mitchell Medical, ThermoFisher (Life Technologies), Quest Diagnostics Clinical Trials Division, and Cardinal Health. She is a part-time professor at California State University at Fullerton in the graduate-level certificate program in Customer Experience and User-Centered Design.
UI / UX Design & Digital Transformation
User Interface | User Experience l Visioning
Strengthening your brand through an exceptional user experience
and the unification of hardware and software
Digital Transformation and Design System Development
Baker Hughes Bently Nevada Enterprise UX
Intersection designed Bently Nevada’s latest iteration of System 1 as a major transition away from a Native desktop Windows Application to a comprehensive Web Application. As part of that effort, we helped to expand the role that System 1 plays within their industrial partner’s technology strategy. System 1 Enterprise will now look across the assets of an entire Enterprise (or Fleet) where the previous version focused only on plant-wide assets. This meant that we needed to really look closely at what System 1 did well (and what customers really liked) to assess how it would scale to the Enterprise level.
System 1 Enterprise now has the ability to visualize the entire fleet of assets on a map. This provides a quick reference for various user groups to understand the health and priority of assets globally. Drilling down further, HMI views represented by entire plants, areas, machines, trains, etc., are a visual way to identify asset status at a glance. These views use colors and priority KPIs to quickly indicate plants or assets with the highest risk and priority.
We might also want to reference that the designs are based on the Baker Hughes Design System, yet highly customized for the unique needs of BN.
360 UX - Hardware and Software Integrated + Brand Language Lexicon
Measurement & Control
Intersection designed a full 360 user experience across all customer touchpoints aligning 6 Measurement and Control businesses.
• Won an award for Transforming Brand User
Experience from GE Corporate
• Worked across disciplines of engineering,
product management, sales, marketing, brand,
• Integrated hardware and software for a
consistent look and feel
• Designed and conducted training to integrate
and scale the initiative
Created a visual brand physical and digital
language lexicon for quality and efficiencies
At Baker Hughes, a GE company, they understand how cutting edge calibration management software can bring real value to their clients’ operations. The innovative feature lies in the human-centered approach of the user interface.
Druck 4Sight2 STD is the easy to use, cost effective and scalable solution for calibration and asset management. It provides a new way to optimize the calibration scheduling and increase asset efficiencies in the oil and energy industries. By managing the calibration history through a paperless and more intuitive process, 4Sight2 ensures plants remain compliant and audit ready.
Equally effective for single use or global multi-site operations, this software was designed in-house to empower organizations to operate simply and securely, connecting people to instruments, data, and enhanced analytics.
Our role was to bring a human-centered designed ‘delightful’ user experience to the User interface interface of 4Sight2 so that its technical features can be intuitively used by GE’s customers at their full potential. A great interface can increase product adoption and mitigate risk turning into real business value for our client.
Why Human-Centered Design Matters
GE Healthcare with Intersection-Inc, designed Carescape R860, a new patient ventilator that utilizes a full-touch human centered user interface to provide doctors, respiratory therapists and nursing staff with a clearer window into their patients. This patented UI allows for quick access to detailed historical data (past), current patient status (present) and clinical decision support (future.)
Documented reduction of patient average length of stay in its intensive care unit by 28 percent*
Received 5 patents and sharing across other GE divisions
Multi-disciplinary team building
Brand design language based on GE DNA values
Aesthetic and functional interface (day & night screens etc)
Designed for 3 different user requirements: Doctors, Nurses and Respiratory Therapists.
* Visit Cincinnati Business Journal for a complete story highlighting the success of the Carescape R860 launched at Cincinnati's Jewish Hospital and the positive impact on ROI. click here
DPI - 620 Genii
Baker Hughes | A GE Company
Druck 4Sight2 STD
User Interface / User Experience Design
The new Druck DPI 620 Genii brings you state-of-the-art calibration, communication and data integration using a smart interface with swipe and touch commands for fast, intuitive and intelligent workflow on the move.
Copy credit: GE
CES Cockpit Animation UI Build
Intersection created a unique opening animation for the CES Show Vehicle. Animation needed to be synched across 3 separate displays (1 in the center console and 2 in the instrument cluster.)
The goal of the animation was to tell the story of branding the experience (Delphi) in a loop and then build the core UI components. The animation also uniquely begins in a 3D environment, then transitions or builds
the 2D UI. Intersection needed to fully understand the various multi-modal input options (e.g., touch, voice,
gaze, thumb controls, etc.) to provide sound ideas that supported the direct actions taken by the user.
M&C Scout200 "S1Collector" App
The Scout200 S1 Collector App runs on an industrial smartphone handheld device. You can collect vibration data, take pictures, send text messages, check your email, make phone calls and run other apps all on a single device. The S1 Collector app exchanges data with System 1 Evolution via Wi-Fi or a cellular network. You can set up your routes in System 1 Evolution and sync up the data with the app using remote communication servers.
HTML5 / CSS3 Web Application to allow for use on any iOS & Android mobile device.
Completely redesigned UX for touch handheld.
Ties directly into GE’s larger Internet of Things Fleet Management Platform.
Dramatically reduces the time it takes users to perform measurements.
Light & Dark UI themes for use indoors and out.
Copy Credit: GE mage Credit: GE