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Innovation / Design Strategy / Brand Experience

Strategic Visualization

FEATURED SERVICE

Usability Testing

Human factors/usability testing of medical devices not only makes the product better by designing with the user as the focal point it is also an FDA requirement as part of the 510(k) or PMA submission.

If you are responsible for getting a medical device ready for market we have extensive experience in this area and have prepared a presentation to educate on how we can help your company and product. For further information or questions on our Usability Testing processes please contact Intersection-Inc.or direct contact Milt Halsted at 949-533-9352.

To create a premium service to help you meet your Usability and Usability Testing / cmc / IFU requirements, Intersection has put together the most experienced team of experts in California to address your needs. Our group is led by Dr. Joely Gardner, widely known in Human Factors & Usability Testing services (See link to her recent presentation on IFU Testing: http://www.thedesignacademy.com/#!joely-gardner-article/ip8). Dr. Gardner has a Certificate in Project Management and is a licensed psychologist and a Fellow and Diplomate in the American Board of Medical Psychotherapists & Psychodiagnosticians. She has performed extensive usability testing and voice of customer research projects for companies such as Mitchell Medical, ThermoFisher (Life Technologies), Quest Diagnostics Clinical Trials Division, and Cardinal Health. She is a part-time professor at California State University at Fullerton in the graduate-level certificate program in Customer Experience and User-Centered Design.

intersection-inc
- Apr 28, 2021
- 1 min read

Designing the Drive Thru Experience

Drive Thrus are an American icon for sure. Our interest in the transforming the drive-thru experience started when we did a project for CVS on designing the Future of the Pharmacy. We saw so many opportunities to improve the drive-thru which has only increased since the pandemic with the desire for touchless interactions as well as the millineal generation's expectation for experiences. We hooked up with our collaborative partners, BlinkUX and Life Positive Design for a presentation at San Diego Design Week. Enjoy the show. We'd love to chat if there is an interest in having an inspiring conversation on this topic!

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