Innovation / Design Strategy / Brand Experience
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FEATURED SERVICE
Usability Testing



Human factors/usability testing of medical devices not only makes the product better by designing with the user as the focal point it is also an FDA requirement as part of the 510(k) or PMA submission.
If you are responsible for getting a medical device ready for market we have extensive experience in this area and have prepared a presentation to educate on how we can help your company and product. For further information or questions on our Usability Testing processes please contact Intersection-Inc.or direct contact Milt Halsted at 949-533-9352.
To create a premium service to help you meet your Usability and Usability Testing / cmc / IFU requirements, Intersection has put together the most experienced team of experts in California to address your needs. Our group is led by Dr. Joely Gardner, widely known in Human Factors & Usability Testing services (See link to her recent presentation on IFU Testing: http://www.thedesignacademy.com/#!joely-gardner-article/ip8). Dr. Gardner has a Certificate in Project Management and is a licensed psychologist and a Fellow and Diplomate in the American Board of Medical Psychotherapists & Psychodiagnosticians. She has performed extensive usability testing and voice of customer research projects for companies such as Mitchell Medical, ThermoFisher (Life Technologies), Quest Diagnostics Clinical Trials Division, and Cardinal Health. She is a part-time professor at California State University at Fullerton in the graduate-level certificate program in Customer Experience and User-Centered Design.

Get Certified in
Human-Centered
Design Thinking
Get Certified in
Human-Centered
Design Thinking
If you are charged with driving innovation within an organization or you want to learn creative problem solving methods, The Design Academy’s flexible, proprietary program complements The Design Academy’s tailored training and is appropriate for learners at any stage.
Validate your learning through Human-Centered Design Thinking Essentials, a 4-badge pathway training, certified by The Design Academy. The step-by-step pathway nurtures participants through Design Thinking exploration and fundamentals to application mastery and project leadership.
Validate your learning through Human-Centered Design Thinking Essentials, a 4-badge pathway training, certified by The Design Academy. The step-by-step pathway nurtures participants through Design Thinking exploration and fundamentals to application mastery and project leadership.
What will you receive?
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Guided facilitation
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A toolkit curated by The Design Academy
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A digital badge to certify your new skills
Innovating through Human-Centered Design Thinking Essentials
Innovating through Human-Centered Design Thinking Essentials

Heard about Design Thinking and interested in learning more? This interactive, two-day workshop will take you through foundational tools that are directly applicable to real-world challenges. In this workshop, you will be joined by other forward-thinking business professionals in a small group setting, allowing for maximum hands-on learning and connection.

This hybrid workshop offers one full day of guidance on a project plan of your choice, supplemented with a set of mentorship hours for 1:1 continued support through various stages of application. The small group workshop setting provides the perfect setting to select the appropriate tools, develop an action plan and compare notes with other participants.

Increase your fluency to an advanced level in Design Thinking tools, business application and design leadership through specialized modules. A series of in-person workshops, webinars, and coaching sessions are offered synchronously, online or in-person. You may choose to allocate your own time and finish each module at your own pace.

In this significant step, you are guided by a professional through a project of your choice to demonstrate competency in selecting appropriate tools, conducting research, synthesizing data, developing a prototype, and testing fidelity on users. This includes the chance to develop a business case and practice facilitation skills in live workshops
Upcoming workshops in 2018
Click on the dates to sign up
25 July
7-8 August
29 August
18-19 September
9 October
10 October
16 October
17 October
30 October
5-6 December
- One day HCD Awareness Workshop
- Two-days HCD Ambassador Workshop
- One-day HCD Practitioner Workshop
- Two-days HCD Ambassador Workshop
- 4-hours HCD Expert Module on Business
- 4-hours HCD Expert Module on Research
- 4-hours HCD Expert Module on Prototyping
- 4-hours HCD Expert Module on Usability Testing
- One-day HCD Practitioner Workshop
- Two-days HCD Ambassador Workshop
Do you need a tailored offer or more info about our workshop?
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What is a digital badge?
A digital badge is a validated indicator of accomplishment, skill, quality, or interest that is awarded by credible brands and organizations. It certifies that you have the capability to perform role-related tasks and activities at the specified level of competence and according to the unique criteria required in that training.
The metadata encoded in the digital badge will reveal:
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